OPEN POSITIONS

SALES REPRESENTATIVES- KL

Immediate

​Job Responsibilities:

• Present, promote and sell products/services using solid persuasion to existing and prospective customers

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships

• Reach out to customer leads

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Achieve agreed upon sales targets and outcomes within schedule

• Coordinate sales effort with team members and other departments

• Analyze market potential, track sales and status reports

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of best practices and promotional trends

• Continuously improve through feedback 

Requirements

• Fresh graduate with a BA degree or proven min. 2 years of work experience as a sales representative

• Excellent knowledge of MS Office

• Familiarity with BRM and CRM

• Highly motivated and target driven 

• Excellent selling, communication and negotiation skills

• Prioritizing, time management and organizational skills

• Ability to create and deliver presentations tailored to the audience needs

• Relationship management skills and openness to feedback

• Able to speak fluent English and Malay

• Owned a car

CUSTOMER SERVICE REPRESENTATIVE- KL & KLUANG

Immediate

• Daily pick up phone calls and check emails

• Response to customers enquiries through calls, messages, and emails.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.​

Requirements:

• Min. Diploma or equivalent

• Able to multitask

• Good interpersonal skills

• Can speak fluent English and Malay

• Good time management skill and organized skill